At Elian Peaks, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the data you share with us.
1. Information We Collect
We may collect the following types of information when you visit or make a purchase from our website:
- Name
- Contact details (such as email address, phone number, and shipping address)
- Order and transaction information
- Any communication or feedback you provide
Please note that we do not collect or store any payment information, as all orders are fulfilled through Cash on Delivery only.
2. How We Use Your Information
The information we collect is used to:
- Process and deliver your orders
- Respond to your inquiries and provide customer support
- Improve our products and user experience
- Send you updates, promotions, or relevant information (only if you opt in)
3. Information Sharing
We do not sell, rent, or share your personal data with third parties, except when necessary to:
- Fulfill your order (with delivery partners)
- Comply with legal obligations
4. Your Rights and Choices
You have the right to:
- Access and review the information we hold about you
- Request corrections or deletions
- Opt out of receiving marketing emails at any time
To opt out, simply email us at [email protected] with the subject line “Unsubscribe” and your request will be processed within 5 business days.
5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse.
6. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, with the revised date.
7. Contact Us
If you have any questions or concerns regarding this privacy policy or how your data is handled, please contact us at:
Email: [email protected]
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