Welcome to Elian Peaks! These Terms and Conditions govern your use of our website and the purchase of our travel products. By accessing our site or placing an order, you agree to be bound by the following terms.
1. General Information
Elian Peaks offers premium travel products including luggage, backpacks, and travel accessories. These Terms apply to all users of the site and customers placing orders.
2. Order Acceptance
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in product availability, pricing, or order details.
3. Payment Method
We currently accept Cash on Delivery (COD) only. You agree to pay the full amount at the time of delivery. If the order is refused upon delivery without valid reason, future order eligibility may be restricted.
4. Shipping and Delivery
Orders are shipped within the time frame specified at checkout. Delivery times may vary depending on your location. Elian Peaks is not responsible for delays caused by courier services or unforeseen circumstances.
5. Return and Refund Policy
Please refer to our Return and Refund Policy for full details on how to return a product and request a refund.
6. Product Descriptions
We strive to provide accurate product descriptions and images. However, minor variations may occur due to screen settings or manufacturing batches. These do not qualify as defects.
7. Intellectual Property
All content on the Elian Peaks website, including logos, product images, and text, is the property of Elian Peaks and may not be used without prior written consent.
8. Limitation of Liability
Elian Peaks shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. User Conduct
By using our website, you agree not to engage in any activity that may disrupt our services or compromise the security and integrity of the platform.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]